WWW-25 Outage – 3 January

While applying a new Linux kernel and cPanel version we encountered unexpected problems. Website and email services are now fully restored again.

Update 03:10 GMT
We have established that the problem is due to sufficient space on the disk partition containing the cPanel binaries. We are rearranging content to get things back in order. Please bear with us for the next 30 minutes or so.

Update 03:45 GMT
We are still working on it. Want to do things properly!

Update 04:25 GMT
All services have been restored. We are redoing the cPanel upgrade. Minor interruptions or slowness may follow…

Update 06:11 GMT
Nearly done. Thank you for your patience.

Update 07:20 GMT
We are dealing are dealing with a nasty problem with an incomplete cPanel upgrade. Giving it one more try before reverting to the previous version. Websites are online but email login currently problems persist.

Update 07:40 GTM
Reverted to previous cPanel version. We will attempt the upgrade again at a later date. Website are back online.

Update 07:55 GMT
We are of and working on a problem with sending of email on port 587.

Update 08:46 GMT
All services are back to normal.

We regret the inconvenience.