17Jul2017

Server WWW-29 Unavailable – 17 July

Server WWW-29 Unavailable - 17 July

Server WWW-29 in Dallas was unavailable for about an hour this morning due to a network problem.

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26Jun2017

Security Updates and Reboots – June 26

Security Updates and Reboots – June 26

We will install Linux kernel updates to patch a vulnerability with the Apache web server today. The update will require a reboot of each server and hence a couple of minutes of downtime.

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26Jun2017

Server WWW-29 Slowness – 26 June

Server WWW-29 Slowness - 26 June

We are seeing slow high loading websites caused by slow connections to the MySQL server. Our attempts to gracefully recover from the problem have failed, and we are rebooting the server.

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20Jun2017

Incomplete invoices – 20 June

Several invoices that we issued on 16 June were mysteriously missing line items. The issue seems to have occurred mostly with invoices that contained line items for promotional discounts. We have now re-sent the affected invoices — same amount, just with the relevant details.

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14Jun2017

Security Updates and Reboots – June 14

Security Updates and Reboots - June 14

We are performing updates to all our servers, including cPanel and performance/security updates for the respective Linux kernels. The updates will require a reboot of each server.

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