Contact Us

Here when you need usWe would love to hear from you, whether you are inquiring about web hosting need assistance fixing a problem.

Business hours

We maintain regular business hours: Monday through Friday 097:00 to 18:00 Pacific Day Time. In case of of emergency, you can reach us by submitting an urgent support ticket.

Technical support

  • Check our knowledgebase: If you are experiencing a problem with our service, please check out our knowledgebase first. Chances are that someone before you might have encountered the same issue.
  • Check our service state page: Sometimes things go wrong, in which case we post the up-to-date status.
  • Request support: Open a support ticket.
  • Send us email: Contact us at billing at for questions about invoices or payments, and at support at for all other matters.

Contact us by snail mail

Anno Internet Ltd
PO Box 55019
Cadboro Bay
Victoria BC  V8N 6L8