Contact Us

Here when you need usWe would love to hear from you, whether you are inquiring about web hosting need assistance fixing a problem.

Business hours

We maintain regular business hours: Monday through Friday 07:00 to 18:00 Pacific Day Time. In case of of emergency, you can reach us 24/7/365 by calling our phone number (you can use Skype if you wish) and choosing option 9.

Contact us online

  • Check our knowledgebase: If you are experiencing a problem with our service, please check out our knowledgebase first. Chances are that someone before you might have encountered the same issue.
  • Request support: Open a support ticket.
  • Send us email: Contact us at billing at for questions about invoices or payments, and at support at for all other matters.

Call us by phone

  • Toll free Canada and USA: 1-866-855-ANNO
  • South Africa: 087-550-2325 (forwards to our Vancouver office)

Call us on Skype

Call or chat with us on our Skype user Your Skype call will be forwarded to our Vancouver office FREE of charge. If our Skype profile shows us as being offline, we may be busy with another client (or really offline). Do not hesitate to leave a message.

Contact us by snail mail

Anno Internet Ltd
PO Box 91693
West Vancouver, BC
V7V 3P3