We would love to hear from you, whether you are inquiring about web hosting need assistance fixing a problem.
Business hours
We maintain regular business hours: Monday through Friday 097:00 to 18:00 Pacific Day Time. In case of of emergency, you can reach us by submitting an urgent support ticket.
Technical support
- Check our knowledgebase: If you are experiencing a problem with our service, please check out our knowledgebase first. Chances are that someone before you might have encountered the same issue.
- Check our service state page: Sometimes things go wrong, in which case we post the up-to-date status.
- Request support: Open a support ticket.
- Chat with us on Teams: teams@anno.com
- Send us email: Contact us at billing@anno.com for questions about invoices or payments, and at support@anno.com for all other matters.
Contact us by snail mail
Anno Internet Ltd
PO Box 55019
Cadboro Bay
Victoria BC V8N 6L8
Canada