Server WWW-29 in Dallas was unavailable for about an hour this morning due to a network problem.
We will install Linux kernel updates to patch a vulnerability with the Apache web server today. The update will require a reboot of each server and hence a couple of minutes of downtime.
We are seeing slow high loading websites caused by slow connections to the MySQL server. Our attempts to gracefully recover from the problem have failed, and we are rebooting the server.
We are performing updates to all our servers, including cPanel and performance/security updates for the respective Linux kernels. The updates will require a reboot of each server.
Linux server WWW-27 was throwing MySQL connection errors this morning. We have addressed the underlying problem of high server load.
As always, thanks a million for your efficient support!