3Aug2018

Client Portal down for maintenance – 4 August

Client Portal down for maintenance - 4 August

We have resolved the issues with our Client Portal software. The system was down over the weekend while we worked on a list of compatibility problems following a software upgrade. We have now also resolved the final remaining issues with links to the various domain registries.

Continue Reading
18Jun2018

Server WWW-29 Reboot – 18 June

Server WWW-29 Reboot - 18 June

Server WWW-29 was experiencing intermittent problems with its Apache web server today, affected availability of all hosted websites.

Continue Reading
14May2018

Server WWW-29 RAID Maintenance – 13 May

Server WWW-29 RAID Maintenance – 13 May

One of the hard drives in the RAID array on Linux server WWW-29 is failing. We have requested emergency maintenance by data centre technicians to replace the drive immediately.

Continue Reading
5May2018

Tertiary name server connectivity – 4 May

Tertiary name server connectivity - 4 May

The Frankfurt data centre that hosts one of our domain name servers is experiencing connectivity problems.

Continue Reading
24Mar2018

Server Reboots – 24 March

Server Reboots - 24 March

We are progressively rebooting all servers today to upgrade Linux kernels to the latest. Downtime should be no more than a few minutes per server.

Continue Reading