The Anno Client Portal will be offline for about one hour on Friday from 20:00 GMT. We will use this maintenance period to perform a server hardware upgrade.
Server WWW-29 was experiencing intermittent problems with its Apache web server today, affected availability of all hosted websites.
One of the hard drives in the RAID array on Linux server WWW-29 is failing. We have requested emergency maintenance by data centre technicians to replace the drive immediately.
The Frankfurt data centre that hosts one of our domain name servers is experiencing connectivity problems.
We are progressively rebooting all servers today to upgrade Linux kernels to the latest. Downtime should be no more than a few minutes per server.
As always, thanks a million for your efficient support!