26May2024

Dallas Data Centre Outage – 26 May

Dallas Data Centre Outage - 26 May

The Dallas Data Centre experienced a power outage following a major storm. Initial reports are that battery and generator backup systems kicked in as expected, but then got overloaded leading to a complete shutdown. Carrier-1 is a top-tier data centre, and we know that they will investigate and fix the weaknesses in backup power systems.

Continue Reading
14May2024

Server W-29 Emergency Maintenance – 14 May

Server W-29 Emergency Maintenance - 14 May

The server is back online after emergency maintenance. We had to go offline to fix things after a scheduled cPanel upgrade went wrong.

Continue Reading
17Apr2024

Server W-29 maintenance – 19 April

Server W-29 maintenance - 19 April

We have scheduled hardware maintenance on server W-29 in Dallas for Friday 19 April. The server will be offline for about 15 minutes to receive a firmware update and to swap out memory sticks.

Continue Reading
4Apr2024

Dallas Network Outage – 4 April

Dallas Network Outage - 4 April

The Dallas data centre experienced an external network outage for about 30 minutes.

Continue Reading
14Mar2024

Delayed email delivery to Microsoft 365 – 14 March

Delayed email delivery to Microsoft 365 - 14 March

We were experiencing delays with delivering outgoing email email to domains hosted on Microsoft 365.

Continue Reading