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20Jun2017

Incomplete invoices – 20 June

By on 20 June 2017

Several invoices that we issued on 16 June were mysteriously missing line items. The issue seems to have occurred mostly with invoices that contained line items for promotional discounts. We have now re-sent the affected invoices — same amount, just with the relevant details.

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14Jun2017

Security Updates and Reboots – June 14

By on 14 June 2017
Security Updates and Reboots - June 14

We are performing updates to all our servers, including cPanel and performance/security updates for the respective Linux kernels. The updates will require a reboot of each server.

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9Jun2017

Server WWW-27 Problems- 9 June

By on 9 June 2017
Server WWW-27 Problems- 9 June

Linux server WWW-27 was throwing MySQL connection errors this morning. We have addressed the underlying problem of high server load.

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19Apr2017

Server WWW-27 Problems- 19 April

By on 19 April 2017
Server WWW-27 Problems- 19 April

Linux server WWW-27 found itself under very heavy load this morning. We have rebooted the server and continue to monitor the situation. We apologise for the inconvenience.

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19Jan2017

Dallas network maintenance – 22 January

By on 19 January 2017
Dallas network maintenance – 22 January

The Dallas data centre will be performing a major network upgrade on Sunday, 22 January.

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