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26Jun2017

Security Updates and Reboots – June 26

By on 26 June 2017

We will install Linux kernel updates to patch a vulnerability with the Apache web server today. The update will require a reboot of each server and hence a couple of minutes of downtime.

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26Jun2017

Server WWW-29 Slowness – 26 June

By on 26 June 2017
Server WWW-29 Slowness - 26 June

We are seeing slow high loading websites caused by slow connections to the MySQL server. Our attempts to gracefully recover from the problem have failed, and we are rebooting the server.

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20Jun2017

Incomplete invoices – 20 June

By on 20 June 2017

Several invoices that we issued on 16 June were mysteriously missing line items. The issue seems to have occurred mostly with invoices that contained line items for promotional discounts. We have now re-sent the affected invoices — same amount, just with the relevant details.

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14Jun2017

Security Updates and Reboots – June 14

By on 14 June 2017
Security Updates and Reboots - June 14

We are performing updates to all our servers, including cPanel and performance/security updates for the respective Linux kernels. The updates will require a reboot of each server.

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9Jun2017

Server WWW-27 Problems- 9 June

By on 9 June 2017
Server WWW-27 Problems- 9 June

Linux server WWW-27 was throwing MySQL connection errors this morning. We have addressed the underlying problem of high server load.

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