Server WWW-19 Network Problem – 30 March

This is to confirm that Linux server WWW-19 has been experiencing network connectivity problems since late on Saturday. Right now most of the websites on the server are inaccessible and (depending on the IP address used) the email service may appear unavailable too.

A network technician will be on site shortly, and we hope to have the issue resolved soon. We regret the inconvenience that this problem is causing.


Update at 10:39

The network issue for Linux server WWW-19 has largely been resolved. A few IP addresses (range 41.204.209.184 through 189) are still not resolving correctly; we are working with the data centre to have this corrected as soon as possible.

We apologise again for the inconvenience this problem may have caused.