WWW-28 Email Delays – 4 September

The server experienced a problem with delayed email deliveries earlier today.

The cause of the problem was a failed internal name server, which in turn caused domain lookups to fail. Not being able to look up destination server IP addresses, emails had nowhere to go. The problem has been resolved and deliveries are proceeding as normal again.

This is a re-occurrence of a problem we experienced in August. We will revisit the mitigation measures.