Server WWW-28 reboot – 8 November

We are rebooting server WWW-28 to address a problem with unexpected high load.

Initial report 21:20 GMT:
I/O load on the server is very high. Restarting services did not correct the issue. Reboot initiated

Update 21:32 GMT:
File system check is underway. We regret this may take a while to complete.

Update 22:45 GMT:
File system check completed fine about 60 minutes ago, server checks out fine. We apologise for the interruption.

Wednesday Update 08:00 GMT:
We are working on further problems with high load due to the MySQL service.

Update 09:20 GMT:
One more reboot. We apologise for the interruption.

Update 14:25 GMT:
We regret that there are still performance issues on the server. We will be performing a kernel update, MySQL tweaks and reboot later today when things are quieter.