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16Jun2016

Introducing to the new and updated Anno Client Portal

By on 16 June 2016

We have upgraded our Client Portal software, and thing are arranged a bit different from before. We have some tips for you…

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6Jun2016

Difficulties accessing to the Client Portal

By on 6 June 2016

An upgrade of the our Client Portal software has left us with glitches in the integration with our website. If you are experiencing difficulty logging in by the usual way, then please go to https://anno.com/portal instead

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1Jun2016

Server WWW-27 email delays – 31 May

By on 1 June 2016
Server WWW-27 email delays – 31 May

A server software update on Friday 27 May caused problems with relaying of non-SMTP email.

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27May2016

Server WWW-28 outage – 27 May

By on 27 May 2016
Server WWW-28 outage - 27 May

Server WWW-28 was offline for about 30 minutes today (23:10 to 23:40 GMT) after an unexpected problem during maintenance. All services are running normal again.

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16May2016

Server WWW-28 RAID Maintenance – 16 May

By on 16 May 2016
Server WWW-28 RAID Maintenance – 16 May

One of the hard drives in the RAID array on Linux server WWW-28 has failed. We will replace the drive on Monday 15 May; a critical step to ensure data integrity. The procedure to replace the hard drive and rebuild the RAID array will require the server to be offline for up to three hours. We […]

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