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10Jan2024

ModSecurity Rules update – 10 January

By on 10 January 2024

The ModSecurity Web Application Firewall (WAF) adds an extra layer of security to website, blocking common website attacks. This is an invaluable tool to keep our hosted websites safe. Our previous rule set of choice (that was kindly provided by Comodo) has reach end-of-life. Today, we switched our WAF rule set to that of OWASP. […]

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7Jan2024

Server W-32 replacement – 12 January

By on 7 January 2024
Server W-32 replacement - 12 January

Replacement of server WWW-32 in Cape Town and migration of all hosting accounts have completed.

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10Dec2023

Server W-29 failure – 11 December

By on 10 December 2023
Server W-29 failure – 11 December

All services are back to normal after server W-29 in Dallas data centre suffered a catastrophic filesystem failure on 11 December. Client website and email were affected for up to two days.

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6Nov2023

Server W-29 outage – 6 November

By on 6 November 2023
Server W-29 outage - 6 November

Server W-29 in Dallas was unreachable due to a network outage.

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1Nov2023

Email delivery failures – 1 November

By on 1 November 2023
Email delivery failures - 1 November

We experienced an intermittent problem today with incoming and outgoing email delivery failures for our servers in Cape Town — some remote servers were incorrectly classified as spam sources. The root of the issue was the Spamhaus DNS blacklisting service returning unexpected results for our DNS resolvers. e have adjusted our DNS resolvers and delivery […]

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