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20Jun2017

Incomplete invoices – 20 June

By on 20 June 2017

Several invoices that we issued on 16 June were mysteriously missing line items. The issue seems to have occurred mostly with invoices that contained line items for promotional discounts. We have now re-sent the affected invoices — same amount, just with the relevant details.

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14Jun2017

Security Updates and Reboots – June 14

By on 14 June 2017
Security Updates and Reboots - June 14

We are performing updates to all our servers, including cPanel and performance/security updates for the respective Linux kernels. The updates will require a reboot of each server.

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9Jun2017

Server WWW-27 Problems- 9 June

By on 9 June 2017
Server WWW-27 Problems- 9 June

Linux server WWW-27 was throwing MySQL connection errors this morning. We have addressed the underlying problem of high server load.

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29May2017

ZA Domain Delays – 29 May

By on 29 May 2017

The ZA Central Registry is experiencing a problem with their payments, causing failure of registration and renewal of CO.ZA and ORG.ZA domains via Anno. The root issue a technical problem with a switch at ABSA. We trust that the issue will be resolved soon.

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19Apr2017

Server WWW-27 Problems- 19 April

By on 19 April 2017
Server WWW-27 Problems- 19 April

Linux server WWW-27 found itself under very heavy load this morning. We have rebooted the server and continue to monitor the situation. We apologise for the inconvenience.

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