14May2018

Server WWW-29 RAID Maintenance – 13 May

Server WWW-29 RAID Maintenance – 13 May

One of the hard drives in the RAID array on Linux server WWW-29 is failing. We have requested emergency maintenance by data centre technicians to replace the drive immediately.

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5May2018

Tertiary name server connectivity – 4 May

Tertiary name server connectivity - 4 May

The Frankfurt data centre that hosts one of our domain name servers is experiencing connectivity problems.

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24Mar2018

Server Reboots – 24 March

Server Reboots - 24 March

We are progressively rebooting all servers today to upgrade Linux kernels to the latest. Downtime should be no more than a few minutes per server.

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3Mar2018

Server WWW-29 Reboot– 3 March

Server WWW-29 Reboot– 3 March

We rebooted server WWW-29 to address a problem with failing MySQL connections. There would have been about five minutes of downtime for which we apologise,

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11Jan2018

Dallas network problem – 11 January

Dallas network problem - 11 January

We experienced a network routing problem in the Dallas data centre. Websites and email service were down for about 30 minutes, All services are back to normal again.

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