In a similar way to Windows storing deleted files in the Recycle Bin, Webmail stores deleted messages in the trash folder. If you wish to disable this feature, follow the steps below:
- Log in to Webmail:
- Point your web browser to http://webmail.yourdomain.com (replace yourdomain.com with your actual domain).
- Enter your email address (i.e. the mailbox name) and password when prompted.
- Open the Roundcube app.
- Open Settings, select Special Folders and set Deleted Items to "---".