Knowledgebase - Anno Internet

Failed authentication when sending to Gmail Problem description:When sending email to Gmail (or some other service), delivery fails with the...

Invalid server certificate error When your computer or mobile device attempts to access your mailbox with a secure connection, a...

Fixing problems sending or receiving email If ever you run into a situation where your email has stopped working, the steps below should...

Outgoing email classified as spam Our servers not only scan incoming email for spam, but also outgoing email. You may be asking...

"Invalid HELO name" error when sending email The "invalid HELO name" error typically occur when SMTP authentication is not enabled. Our mail...

Cleaning up a full mailbox with Webmail If you want to clean up your mailbox (e.g. your mailbox has become for) follow the procedure...

Preventing email spoofing Email address forgery is a big problem – spammers send email using addresses at your domain....