Pre-payments

You can add funds to your account at any time for use as payment on future invoices. The procedure works as follows:

  1. Log in to your account in our Client Portal.
  2. Open the Billing menu and click Add Funds. Follow the prompts to make your payment.
  3. Our system will then record your payment as a credit on your account.
  4. Our system will also issue you an invoice to match your payment. This is your official invoice; please keep it for your records.
  5. When next our system issues you an invoice for a service, the credit mention in step 2 will be automatically applied to the invoice (i.e. deducted from the invoice total).

Note: Depending on the size of your pre-payment (credit), one or more of your next invoices may have zero totals (because the credit completely covers the invoice amount). In the end though, all your invoices together will add up to the payment you have made.

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