Changing or recovering your cPanel / FTP password Print

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To change your cPanel password:

Method 1:

  • Log in to your cPanel at (replace with your actual domain).
  • In the Preferences section, click Password & Security.
  • Follow the prompts to enter the existing password and new password.

Method 2:

  • Log in to the Anno Client Portal at with your account email address (this is the email address where we send your Anno invoices).
  • Open the Hosting Services menu and use the Active Hosting Services function to display a list of hosting services.
  • Click the relevant service to display detailed information and management options.
  • On the left-side Actions menu, click Change Password.

If you do not know you your current cPanel password:

For security reasons, we cannot recover a lost cPanel password directly. Instead use method 2 above to set a new password via the Anno Client Portal.

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